Products and services to be supplied within the United Kingdom are dispatched by our courier service. Please be aware that estimated delivery dates act as guides to when your products and/or services will be delivered. heaven-furniture.co.uk makes all reasonable efforts to ship your order the same day it is placed (Monday to Friday, 9am-2pm).
We will normally process orders that day for immediate dispatch and delivery within 1-2 working days. Whilst heaven-furniture.co.uk may not be able to guarantee an exact delivery date or time, we aim to deliver products and services to your shipping address within the time frame specified by us.
If you would like to return your item please note that the parcel must
be originally sealed and unopened.
We reserve the right to refuse return,
when items are damaged, not suitable for sale as a new one or not properly
packed at the moment of completing return.
PLEASE NOTE “carry items upstairs” also covers flats
which are not located on the ground floor. Our drivers are unaccompanied; they will not move or
take away any existing goods or property and will not carry out assembly or
installation of the goods unless arranged .
PLEASE AFTER RECIVING THE ITEM
CHECK CAREFULY FOR ANY DAMAGES TO THE ITEM OR PARCEL AND IF THERE ARE ANY
PLEASE NOTIFY THE COURIER STRIGHT AWAY TO AVOID ANY PROBLEMS LATER ON.
About 3 - 6 Days Delivery
Fast delivery starts from receiving clear payment, for the same day delivery we need the payment before 12 am so we can organise our a courier. Our fast delivery offer has NO extra cost, the delivery price stays the same.