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Delivery Information


Products and services to be supplied within the United Kingdom are dispatched by our courier service. Please be aware that estimated delivery dates act as guides to when your products and/or services will be delivered. heaven-furniture.co.uk makes all reasonable efforts to ship your order the same day it is placed (Monday to Friday, 9am-2pm).


We will normally process orders that day for immediate dispatch and delivery within 1-2 working days. Whilst heaven-furniture.co.uk may not be able to guarantee an exact delivery date or time, we aim to deliver products and services to your shipping address within the time frame specified by us.


If you would like to return your item please note that the parcel must be originally sealed and unopened. We  reserve the right to refuse return, when items are damaged, not suitable for sale as a new one or not properly packed at the moment of completing return. 


PLEASE NOTE “carry items upstairs” also covers flats which are not located on the ground floor. 
Our drivers are unaccompanied; they will not move or take away any existing goods or property and will not carry out assembly or installation of the goods unless arranged . 


PLEASE AFTER RECIVING THE ITEM CHECK CAREFULY FOR ANY DAMAGES TO THE ITEM OR PARCEL AND IF THERE ARE ANY PLEASE NOTIFY THE COURIER STRIGHT AWAY TO AVOID ANY PROBLEMS LATER ON.  







About 72H Delivery


72H start from reciveing a clear payment, for the same day delivery we need the paymet before 12am so we can organise our a courier. Our 72H offer has NO extra cost, the delivery price stays the same.